Apple’s apology and reasoning proves not to be enough; the tech company face law suits
Apple admitted to slowing down older iPhone models. The reason they gave was to manage the chemical ageing of iPhone’s lithium batteries and to improve their ability to hold a charge.
In response to customer’s criticism, Apple published on their website stating that ‘we have never – and would never – do anything to intentionally shorten the life of any Apple product.’
The tech company are offering to reduce the price of an out-of-warranty iPhone battery replacement by $50 to any owner of an iPhone 6. In addition, they referenced the next iSO update that will include a new feature which provides users with an insight into their battery health. Lastly, Apple’s report emphasises their ongoing work to stop unexpected shutdowns as batteries age.
The BBC reports that Apple face eight different lawsuits in the UK over the allegation of deliberately slowing down older models.
Tech Crunch focused specifically on French authorities’ investigation into whether Apple deliberately slow down older iPhones in order to increase sales. According to their report, the French authorises’ investigation was triggered by a consumer group called HOP, who campaigned against planned obsolesce, which is illegal in France.
HOP’s co founder and general delegate stated, ‘Everything is orchestrated to force consumer to renew their smartphones. However, at more than €1,200 the phone, more than a SMIC [monthly minimum wage], these practises are unacceptable and can not go unpunished.’