Retail Risk Management: Best Practices
The scars of the pandemic are arguably most apparent in the traditional retail sector, which was already under threat from falling brick and mortar sales and the rise of online shopping. Despite the importance of the sector—employing around one in every 12 employees in OECD countries and accounting for almost 5 percent of GDP—retailers have been left in an extremely precarious position.
Key Takeaways
- ✓ The health and safety obligations adopted to
- ✓ curb the spread of coronavirus help illustrate the
- ✓ advantages real-time data offers
- ✓ The adverse reaction of one customer
- ✓ to in-store coronavirus restrictions (or the lack
- ✓ thereof) has the potential to gain traction online
- ✓ and draw negative media attention
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