Quadient

Explore the Quadient Resource Library

Customer communications, document automation, and intelligent mail solutions.

26 Resources
5 Downloads

9 resources found

Report
German

4 Hauptgründe, warum Print- Kommunikation nötig ist

This document that makes the case for why print communication remains essential in a digital world. It outlines four key reasons customers still value printed mail - choice, preference, tangibility, and digital fatigue - and positions Quadient's software and hardware solutions as the tools businesses need to meet evolving customer communication needs while managing compliance and improving the overall customer experience.

Customer Experience
0
eBook
English

5 Collections Best Practices to Minimize Risk in Turbulent Times

This document focuses on helping Accounts Receivable and collections teams navigate economic uncertainty and changing business conditions. It outlines five best practices: leveraging customer and payment data, using forecasting to improve planning, digitizing AR processes, automating payments, and improving customer communications.

Customer Experience Data Platforms
0
eBook
German

DIE ZUKUNFT DRUCKEN

Explores how Print Service Providers (PSPs) can strengthen customer relationships by integrating both print and digital communication strategies.

Customer Experience
0
eBook
English

Futureproofing the Accounts Payable Function

This eBook explores how Accounts Payable (AP) teams can prepare for an increasingly uncertain and technology-driven future. It examines trends such as hybrid working, talent shortages, AI, automation, cybersecurity risks, and changing compliance requirements.

AI Customer Experience
0
Guide
German

Sechs Anzeichen dafür, dass Ihr altes CCM Ihr Unternehmen ernsthaft gefährdet

A German-language guide from Quadient warning businesses about the risks of sticking with legacy Customer Communications Management (CCM) systems.

AI CRM
0
Guide
English

Six Signs Your Legacy CCM Is Putting Your Business At Risk

A guide from Quadient warning businesses about the risks of sticking with legacy Customer Communications Management (CCM) systems.

AI CRM
0
Guide
English

Six Signs Your Legacy CCM Is Putting Your Business At Risk (British English)

A guide from Quadient warning businesses about the risks of sticking with legacy Customer Communications Management (CCM) systems.

AI CRM
0
White Paper
German

Transformation der Kundenbindung

Covers the evolution from Customer Communications Management (CCM) to Customer Experience Management (CXM), market trends, cloud deployment strategies, and the role of AI.

AI Customer Experience
0
White Paper
English

Transforming Customer Engagement: How Cloud, AI, and IXM are Reshaping Communications Management

Covers identical topics: the CCM-to-CXM maturity journey, the role of Interaction Experience Management (IXM), cloud adoption trends, and generative AI's impact on customer communications.

AI Customer Experience
0