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White Paper AI Customer Experience Automation

Docusign Identify Platform & ID Verification

🕐 🌐 English 📄 White Paper 📈 0 downloads 🏷️ Financial Services

Agreements are based on intention and identity: organisations need to be able to trust that signers are who they say they are. The standard practice of verifying a signer’s identity is to send a link to the signer’s email address. But agreement value, sensitivity, business risk, regional regulation, or legal requirements can drive the need for enhanced identification. The challenge is to deliver stronger verification while keeping the signing experience user-friendly. That’s where Docusign Identify comes in. Identify provides a portfolio of enhanced signer identification and authentication capabilities built into the eSignature workflow, enabling organisations to transact a full range of agreements, reducing friction throughout the end-to-end process and supporting compliance and trust obligations.

Key Takeaways

  • ✓ ID Verification: digital identity proofing of signers via methods such as; AI-enabled biometric (liveness) checks, verification of passports, driver licenses, or ID cards, or electronic IDs, and bank-based verification
  • ✓ Phone Authentication: multi-factor authentication via text message or phone call
  • ✓ ID solutions for digital signatures: meet requirements for Advanced (AES) and Qualified Electronic Signatures (QES)
  • ✓ Network of trust service solutions: Easy access to our tightly-integrated global network of trust service providers for region-specific compliance
  • ✓ Identity Wallet: Enable recipients to store and re-apply identity verification details on subsequent agreements to simplify the process and maintain a consistent level of security

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