11 resources found
4 Hauptgründe, warum Print- Kommunikation nötig ist
This document that makes the case for why print communication remains essential in a digital world. It outlines four key reasons customers still value printed mail - choice, preference, tangibility, and digital fatigue - and positions Quadient's software and hardware solutions as the tools businesses need to meet evolving customer communication needs while managing compliance and improving the overall customer experience.
5 Collections Best Practices to Minimize Risk in Turbulent Times
This document focuses on helping Accounts Receivable and collections teams navigate economic uncertainty and changing business conditions. It outlines five best practices: leveraging customer and payment data, using forecasting to improve planning, digitizing AR processes, automating payments, and improving customer communications.
DIE ZUKUNFT DRUCKEN
Explores how Print Service Providers (PSPs) can strengthen customer relationships by integrating both print and digital communication strategies.
Futureproofing the Accounts Payable Function
This eBook explores how Accounts Payable (AP) teams can prepare for an increasingly uncertain and technology-driven future. It examines trends such as hybrid working, talent shortages, AI, automation, cybersecurity risks, and changing compliance requirements.
Sechs Anzeichen dafür, dass Ihr altes CCM Ihr Unternehmen ernsthaft gefährdet
A German-language guide from Quadient warning businesses about the risks of sticking with legacy Customer Communications Management (CCM) systems.
Seis señales de que su CCM tradicional está poniendo en riesgo su negocio
A Spanish-language guide from Quadient warning businesses about the risks of sticking with legacy Customer Communications Management (CCM) systems.
Six Signs Your Legacy CCM Is Putting Your Business At Risk
A guide from Quadient warning businesses about the risks of sticking with legacy Customer Communications Management (CCM) systems.
Six Signs Your Legacy CCM Is Putting Your Business At Risk (British English)
A guide from Quadient warning businesses about the risks of sticking with legacy Customer Communications Management (CCM) systems.
Transformando la interacción con el cliente: Cómo la nube, la IA y IXM están remodelando la gestión de las comunicaciones
A Spanish-language white paper produced by Aspire CCS and sponsored by Quadient, published in April 2025. It takes a more strategic and research-driven view of the CCM market, exploring the evolution from traditional CCM through to Customer Experience Management (CXM) and Interaction Experience Management (IXM).
Transformation der Kundenbindung
Covers the evolution from Customer Communications Management (CCM) to Customer Experience Management (CXM), market trends, cloud deployment strategies, and the role of AI.
Transforming Customer Engagement: How Cloud, AI, and IXM are Reshaping Communications Management
Covers identical topics: the CCM-to-CXM maturity journey, the role of Interaction Experience Management (IXM), cloud adoption trends, and generative AI's impact on customer communications.