Beyond Matching: The Future of Talent Intelligence
While human resources professionals see promise in how AI can help them screen candidates, they have questions about the technology’s limitations. When trained on incomplete or skewed data sets, for example, AI may replicate conscious or unconscious biases, Jake Silberg and James Manyika at McKinsey write. The result can be software that unfairly excludes candidates who would otherwise offer a good fit.
Key Takeaways
- ✓ Screening and interviewing job candidates is a skill. For many HR professionals, it’s a skill that has been learned on the fly. AI can help enhance any HR team member’s screening and interviewing skill set.
- ✓ Early attempts to use AI in hiring did little more than scan for keywords. Limiting technology to keyword scans wastes
- ✓ extraordinary potential.
- ✓ People increasingly want to know what opportunities offer a good fit for them. They want meaningful work and chances to grow, and they’re interested in connecting with employers that can provide those insights.
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